1. Which of the following is not a processing step performed by the formal information system of a typical merchandising firm?

A) Calculate total of today's cash receipts.

B) Count and inspect received merchandise.

C) Prepare analysis of this week's sales.

D) Post receipts of merchandise to inventory records.

E) Sort employee time cards.

2. Which of the following is not a benefit of a functionally based organisational design?

A) Control and coordination

B) Stability

C) Communication efficiency

D) Task specificity

3. The major difference between a business process and a business function is that:

A) business processes emphasises what gets done, business functions emphasise how it gets done

B) business processes are customer driven, business functions are task driven

C) business process personnel are highly skilled specialists, business function personnel are generalists operating across numerous areas

D) business processes emphasise vertical structure and hierarchy, business functions emphasise the horizontal integration of the organisation

4. Which of the following is not true about program flowcharts?

A) .Program flowcharts document the processing logic of computer programs.

B) A program flowchart will exist for every computer process symbol on a system flowchart.

C) Program flowcharts are a high-level overview of all business processes

D) Program flowcharts increase computer programmer productivity.

5. Alice has been asked to document the existing manufacturing system to gain an understanding of the activities carried out by the Production Department. The documentation tool that she should employ for this purpose is

A) data flow diagram.

B) document flowchart.

C) system flowchart.

D) program flowchart.