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1 . Why does the current seating approach ( wait to be seated until you have your food ) increase the capacity ( and thus

1. Why does the current seating approach (wait to be seated until you have your food) increase the capacity (and thus the revenue) of the restaurant? How long does each group take to eat now? What if they didn't use their unique seating approach?
2. What are the tasks in the process flow? Draw a diagram and label the task time per task. Note: If there are two employees doing the service you should divide the task time by 2.
3. Calculate the following:
What is the cycle time (longest task)?
What is the cycle time for the making/ordering food station?
What is the cycle time for the fulfilling drink orders and taking payment station?
What about the tables (what is the cycle time of the "eating" station)?
What is the bottleneck of the system?
How many customers can the Paramount serve per hour?
4. Is it a problem to have a big line when the restaurant opens? (35 customers Saturday morning are already in line). Assume our cycle time of a customer going through the restaurant is 1.5 minutes/customer. Calculate the total wait time if there are 7 customers in line? What about 35+7?
5. List the benefits vs the issues with increasing carry-out orders -- analyze effect on the operation and analyze eat-in and carry-out customer benefits/issues.
6. Make a recommendation on whether and how they could do take-out orders?

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