$1.$ You are assisting a home user who wants her spouse to be able to sign in to a new Windows laptop using a Microsoft account. Is this possible, and if so$,$ which management interface is used?

$2.$ A user calls to say that he clicked Yes to a prompt to allow the browser to access the computer$$s location service while using a particular site and is now worried about personal information being tracked by other sites. How can the user adjust the app permission in Windows?

$3.$ You are assisting a user over the phone and need to identify the edition of Windows that is installed. What step instructions must you give for the user to report this information to you?

$4.$ While troubleshooting an issue with a graphics card in Windows $10,$ you discover that the driver version is not up to date. What first step could you perform to install the latest driver?

$5.$ You are assisting a laptop user. While the user was away from their desk, the laptop powered off. The user was in the middle of working on a file and forgot to save changes. Can you reassure the user and advise on the best course of action?