1. You're a member of a cross-functional team tasked to find the Critical-To-Quality characteristics for a pickup truck. What part of the 6-sigma process are you performing?

Define

Analyze

Control

Measure

2. As lean systems thinking is implemented, the amount of training that employees receive:

Tends to be reduced dramatically, replaced instead by continuous improvement.

Is focused exclusively on statistical process control.

Tends to be about the same as with other manufacturing philosophies.

Tends to increase.