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10. Give five (5) reasons why it is important to follow anti-discrimination law and provide equal opportunity, giving a short explanation of each. 11. Explain

10. Give five (5) reasons why it is important to follow anti-discrimination law and provide equal opportunity, giving a short explanation of each.

11. Explain the key phases of a change management process.

12. Explain the organisational change process using Kotter's 8-step change model.

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