10. Three are major reasons an organization becomes a social enterprise except: A. Improve collaboration inside the enterprise and with business partners B. Facilitate recruiting and employee retention C. Improve customer satisfaction D. Increase marketing and advertising costs Short Answer (5 points each) 11. Describe two benefits of m-commerce. 12. Describe the Internet of Things (IoT). 13. How are social commerce and e-commerce related? How are they different? 14. Describe one future trend in social commerce