10-28. Cost Hierarchy for a Not-for-Profit The following are various resources and activities for a social services agency that helps homeless people get housing. Required Indicate whether each of the following are likely to be unit-level or facility-level activities. a. Utilities-building's electrical power, natural gas, phone, and sanitation services. b. Salaried caseworkers-personnel who interview and service clients. c. Supplies-materials for office personnel. d. Library-regulations, research, and court documents to support child, homeless, and elderly citizen services. e. Information technology - desktop and mobile computing equipment and personnel to develop and maintain the agency's information system. f. Management-salaries and support for administrators. g. Building - offices of employees. h. Automobiles-transportation for caseworkers to meet clients