1.1 Describe Enterprise Resource Planning (ERP) in detail by explaining its concept, components, and how it integrates various business functions (9 marks)

1.2. Highlight the importance of ERP systems in modern businesses, citing specific examples. (6 marks)

1.3. Discuss at least 3 key benefits that the organization gains from implementing ERP systems. (9 marks)

1.4. Analyze and elaborate on the potential pitfalls and challenges that companies might encounter during the implementation of ERP systems, providing recommendations to overcome these hurdles (11 marks)