13. Working with others and workplace diversity are challenges at the a. ethical b. individual c. group d. organizational e. motivational level. 14. The practice of sharing more power with employees is known as a. risk taking. b. empowerment. c. sociology d. psychology. e. contingency. 15. Tina is known to produce large amounts of work without having to exert much effort. Tina is a. diverse. b. efficient. c. effective. d. motivated. e. ethical. 16. A high rate of employee turnover increases a. bottom up management. b. recruiting costs. c. positive organizational scholarship. d. workplace diversity. e. individual difference. 17. Tom noticed that there is a wide variety of personalities, perception and attitudes among his st which he believes affects how they behave. These are known as a. empowerment. b. job satisfaction. c. groupthink. d. individual differences. e. motivation. 18. Which of the following is an example of being an efficient organization or employee? a. operating a hospital at the lowest possible cost while achieving higher output b. being the most pleasant real estate broker in Toronto c. being a telemarketer who makes the required number of calls each day d. being a sales person who acquires the most clients of anyone in the company e. being an instructor who teaches larger classes than other instructors