14.A direct labor hour basis is most appropriate in which of the following environments?

Select one:

a. Machine-intensive

b. When there are several production departments

c. Labor-intensive

d. When all units produced are identical

A traditional balance scorecard includes the following perspectives:

Select one:

a. Financial, strategy, vision, competitive advantages

b. Financial, customer, internal business process, learning and growth

c. Financial , customers, suppliers, employees

d. Investment, profit, revenue, cash flow