17-27 ONLY

Problem 1 - For the following business practices, list what SAP module and what steps in the module are required to enter the business transactions.

A customer from Atlanta, Georgia ordered ten bikes from Global Bike American (GBI) East Reginal office. GBI completed the following processes to finish the order.

1. GBI created customer account.

2. GBI issued a quotation from customer inquire.

3. Customer confirmed the quote.

4. GBI issued customer order.

5. After inventory check, GBI realized that the current Miami warehouse did not carry the ten bikes customer ordered. GBI only had five of them in their San Diego warehouse.

6. GBI issued a production request to produce ten bikes.

7. GBI production plant (Dallas plant) asked three potential vendors to bid for the sub-assemblies and selected one with the lowest bid.

8. GBI sales and distribution department transferred the five bikes from San Diego warehouse to the Miami warehouse.

9. GBI Miami warehouse receive the five bikes.

10. GBI Miami warehouse completed a partial delivery to the customer.

11. GBI production plant (Dallas plant) received the sub-assemblies from the vendor.

12. GBI production plant (Dallas plant) sent the sub-assemblies to production.

13. The customer paid the five bikes they received as first shipment.

14. GBI accounting/finance department receive the payment and leave it as on-going process.

15. GBI production plant (Dallas plant) paid the sub-assembly costs to the vendor.

16. GBI production plant (Dallas plant) completed the assembly of the ten bikes.

17. These ten bikes passed the Quality Inspection and are ready to ship.

18. The GBI production plant (Dallas plant) finance/accounting department completed the cost booking process for the ten bikes.

19. GBI finance/accounting department printed out the transaction documents of the ten bikes for record keeping and auditing purpose.

20. Five of the ten bikes were shipped to warehouse in Miami.

21. The other five bikes were shipped to San Diego warehouse.

22. San Diego warehouse received the five bikes and put them in a specific pallet and bin area.

23. Miami warehouse receive the bikes and put them in the inventory.

24. Miami warehouse completed a partial delivery (five bikes) to the customer.

25. Customer paid the second payment for the five bikes.

26. GBI finance/accounting department assign the payment to the customer account and close the order.

27. GBI finance/accounting department printed out the transaction documents for the customer order for record keeping and auditing purpose.