19) An organization that is using the cost leadership appreach would_ A) incur costs for innovative R&D B) provide products at a higher cost than competiters C) focus on productivity through efficieney improvements D) bring products to market rapidly 20) Which of the following invelves a fundamental rethinking and redesign of business processes to achieve improvements in critical measures of performance? A) Strategy B) Product differentiation C) Product designing D) Reengineering