19. Identify the appropriate cost-of-quality (COQ) category for each of the following items using the following letters: P Preventive Costs A - Appraisal Costs I- Internal Failure Costs E- External Failure Costs Engineering time spent to simplify production processes. Depreciation of test equipment. Analysis of the cause of defects in production. Lost sales arising from a reputation for poor quality. Engineering time spent on engineering change orders to reduce the number of components used in a current product. Plant utilities in the inspection area. Downtime due to quality problems. Warranty costs Train employees on the importance of zero defects. Measurement and analysis of data to ascertain conformity of products and services to specification. Inspection costs for reworked units. Product liability resulting from a legal action. Quality circles. Material inspection costs