1a.

You are having difficulty retaining employees in your organization, so you organize a retreat for your office to energize your employees. You want to enhance the employees commitment to stay with the company and do their best work. Which of the following strategies is likely to produce the best results?

a. Give them all the same, expensive gift with your companys name engraved on it.

b. Give them no gifts, but thank them for attending & promise that the retreat will be worth their time.

c. Give each employee a personalized gift that is meaningful to each of them, even if it is not expensive.

d. Give gifts only to a several stand-out employees who you recognize publicly at the retreat for their top performance. 1b.

You do a favor for a colleague. When the colleague thanks you for the favor, which response will increase your persuasive power to have the favor returned at a later time?

a. In the moment you say, Hey, its not a big deal. No trouble at all for me to help out.

b. In the moment you say, Youre welcome. Then several weeks later when you need the favor returned, you say Remember when I helped you out a few weeks ago? Well, now I need your help.

c. In the moment you say, Im happy to help because if the situation was ever reversed, I know youre the kind of person who would do the same for me.

d. In the moment you say, Sure, feel free to ask anytime.

1c.

You have a close friend who is significantly overweight and his obesity is causing him serious health problems. You want to help him to lose weight by motivating him to follow a weight-loss program involving diet and exercise. What should you do to be most effective in helping your friend?

a. Promise him a sizable cash reward at the end of the program if he successfully loses the targeted amount of weight that you set for him

b. Have him write down his immediate weight-loss goal, help him create a diet/exercise plan, and have him commit to the goal publicly with multiple friends, family and colleagues (I promise you all this Im going to lose 35 pounds by March!)

c. Explain to him in graphic and dramatic terms the health risks associated with obesity.