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1.Apolicyanalystisattemptingtodeterminewhichmechanismsaremosteffectivein resolvingproblemsbroughtbycitizenstolocalgovernment.Theanalysthasbroken downthemechanismsintotwocategories,normalbureaucraticchannelsandthroughan ombudsman,anddividedproblemresolutionintotwocategories:yes(resolved)andno (notresolved),accordingtothecitizen.Arandomsampleof300citizenswhohave approachedthebureaucracywithaproblemshowsthat67ofthosewhowentthrough normalbureaucraticchannelsfeltthattheirproblemhadbeenresolved,while147who usednormalchannelsfeltthattheirproblemhadnotbeenresolved.Ofthecitizenswho broughttheirproblemtoanombudsman,26feltthattheirproblemhadbeenresolvedand 60feltthattheirproblemhadnotbeenresolved.Construct acontingencytable fromthese dataandanalyzetheresults.Doesthesampleofcitizensfeelthattheproblemsarebeing resolved?Whichmechanismismoreeffectiveatresolvingproblems?Supportyour answer.

1.Apolicyanalystisattemptingtodeterminewhichmechanismsaremosteffectivein

resolvingproblemsbroughtbycitizenstolocalgovernment.Theanalysthasbroken

downthemechanismsintotwocategories,normalbureaucraticchannelsandthroughan

ombudsman,anddividedproblemresolutionintotwocategories:yes(resolved)andno

(notresolved),accordingtothecitizen.Arandomsampleof300citizenswhohave

approachedthebureaucracywithaproblemshowsthat67ofthosewhowentthrough

normalbureaucraticchannelsfeltthattheirproblemhadbeenresolved,while147who

usednormalchannelsfeltthattheirproblemhadnotbeenresolved.Ofthecitizenswho

broughttheirproblemtoanombudsman,26feltthattheirproblemhadbeenresolvedand

60feltthattheirproblemhadnotbeenresolved.Constructacontingencytablefromthese

dataandanalyzetheresults.Doesthesampleofcitizensfeelthattheproblemsarebeing

resolved?Whichmechanismismoreeffectiveatresolvingproblems?Supportyour

answer.

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