1.Explain the individual performance equation.

2.List the factors influencing an individual's capacity to perform. Provide examples.

3.Explain the difference between demographic characteristics and competency characteristics, and explain why each is important to the study of Organisational Behaviour.

4.What are some of the situational constraints that may not allow workers to perform adequately? Give reasons for your answers.

5.Define and briefly explain the following concepts and terms. Use examples where applicable.

a)Quality of work life

b)Psychological contract

c)Work-life balance

d)Outsourcing

e)Telecommuting