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1.The following slide has your homework worksheet. A.For each step in the example Getting your oil changed you need to assess if the step is

1.The following slide has your homework worksheet.

A.For each step in the example Getting your oil changed you need to assess if the step is value-add (VA), non-value-add (NVA), or some of both (BOTH). You will complete this assessment by entering VA, NVA or BOTH in the right column.

If you indicate that a step has BOTH, you must also estimate how many minutes in that step are VA and NVA.

In this assignment, if you feel that something is Business Value-Add, indicate it as NVA.

B.At the bottom of the worksheet youll need to calculate the value-add (VA) time, calculate the non-value-add time (NVA) and calculate the percentage of value-add for the process. We have calculated the total minutes in the process for you for use in the percent calculation.

Example: Going to the Mechanic The process is getting your oil changed

Step

Time

Value added?

You check in at front desk

3 min

Car waits in the parking lot before car is pulled into the garage

15 min

Mechanic gathers materials/supplies

7 min

Mechanic begins draining oil

9 min

Mechanic drops oil drain plug into dirty oil pan on accident (spends 3 minutes getting paper towels, fishing it out, and wiping it off)

3 min

Once oil is done draining, Mechanic replaces the oil drain plug (puts it back on)

10 min

Mechanic starts draining oil on another car

5 min

Mechanic puts new oil filter in your car

3 min

Mechanic fills engine with new oil

6 min

Detailer vacuums out car

10 min

Your name is called / pay

5 min

NVA time = ________; VA time = ________ = 76 total minutes = __________% Value Add Time

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