• 1.Thischapterdefinedanddiscussedgapanalysis.Thistypeofanalysisrequireslookingtowheretheorganizationhasplannedtobeandcomparingthattowhereitactuallyis.Thegapbetweenthetwo,istheareathatneedstobeaddressed.Whatdoyoubelievearethekeyscharacteristicsthattheorganizationsplanmusthaveifthegapanalysisistobesuccessful?Whatmustmanagersguardagainstinperforminggapanalysis?Ifthereisagap,howwillyoudeterminethenextstepintheevaluationandcontrolprocess?
• 2.
• Ifyouarepartoforganizationthathasaninnovativestrategy,whatarethekeyinputsfromtheenvironmentthatyouneedtoimplementthestrategy?Whatstepswillyoutaketobesuretheinputsexceedtheminimumacceptablelevels?Whatwillyoudotoensureyouroutputtotheenvironmentisacceptable?Howarethosetwoperiodsofevaluationandcontrolthesameandhowaretheydifferent?
• 3. As a student,you are evaluated periodically during the semester and at the end of semester. Do you ever change the process that you use in studying in hopes of affecting the outcomes? Give an example. When were these adjustments most successful? What characterized the successful adjustments? The unsuccessful ones? Do these characteristics apply to an innovative organization? Why or why not?