1.Three needs theory proposed which of the following needs that motivate workers?

a.Need for achievement, need for affiliation, need for power

b.Need for achievement, need for responsibility, need for affiliation

c.Need for power, need for safety, need for belonging

d.Need for fulfilling work, need for responsibility, need for power

2. Which of the following is NOT one of the four functions ofmanagement?

a.Leading

b.Planning

c.Decision-making

d.Organising

3.The organisation's general environment consists of:

a.Groups and individuals, sociocultural forces, economic forces, stakeholders

b.Customers, suppliers, competitors, industry regulators, employees

c.Sociocultural, technological, economic, political/legal and global conditions

d.Stakeholders, employees, interest groups, competitors, strategic partners

4...Which of the following does not help form organisational culture?

a.Rituals

b.Stories

c.Standards to follow

d.Symbols

5.Which of the following best describes Herzberg's hygiene factors:

a.Hygiene factors are a way to motivate workers to work harder

b.Hygiene factors best align with a safe and empowered workplace for all

c.Hygiene factors are not present in the job itself but are associated with the job

d.Factor associated with recognition and praise

6.Organisational culture includes the following dimensions:

Identify the most appropriate answer from the following:

a.Culture includes organisational vision, values, norms, systems, systems, beliefs & rituals

b.Culture includes visions, guidelines, policies, accountability

c.Setting standards and rules to guide employee performance

d.Culture includes strong HR input and cultural consideration

7.The specific organisation includes specifically:

a.Companies and individuals who provide goods & services

b. People who affect or are affected by organisational objectives

c. Groups & individuals with whom an organisation interacts

d. All of the above

8. Types of departmentation include:

a.Geographic

b.Cross functional

c.Process

d.a & c

9. Which of the following explains value of control in organisations?

a.Ensures accurate reporting of activities for the organization and its stakeholders

b.Detects errors and irregularities

c.Compares performance versus standards

d.a & c

10.Which of the following is not characteristic of the mechanistic structure:

a.Bureaucratic

b.Formal hierarchy of authority

c.Low in specialisation

d.Small spans of control

11. Which of the following is not of benefit to effective group decision making:

a.Group decision making uses strengths and skills of group members

b.Encourages group members to engage in groupthinking for better outcomes

c.Group decision making may lead to greater understanding of issues

d.May enable a greater commitment to acceptance of course of action decided on

12. People who act as catalysts and take responsibility for managing the change process

are called...

a.Change agents

b.Problem solvers

c.Problem seekers

d.Transactional leaders

13. Which of the following is the biggest issue facing leaders today?

a.Employee empowerment

b.Coping with change

c.Emotional intelligence

d.Covid 19

14 Which of the following is not one of the key elements of

organisational design:

a.Power

b.Work specialisation

c.Formalisation

d.Span of control

15.Why is good organizational design and structure important?

a.To help improve communication

b.To improve efficiency and effectiveness

c.To allow input from different levels of managers and their accountability

d.a & b

16. Why should managers plan?

a.To establish a foundation to work from by setting goals and objectives

b.To reinforce success

c.To reduce uncertainty

d.a & c

17. What characteristics d o all organisations share?

a. Goals

b. People

c. Structure

d. All of the above

18. Organisational culture includes the following dimensions:

Identify the most appropriate answer from the following:

a.Principles

b.A clear chart that guides behaviours behaviours

c.Shared values

d.a & c

19.The value of the four functions of management are:

a.Working together to create, carry out and achieve organizational goals

b.The four functions work together as a process progressively building to achieve organisational goals in the way intended

c.To ensure that Planning, Organising, Decisionmaking and Controlling are achieved

d.a & b

20. Which of the following is not a characteristic of a charismatic leader:

a.Self-confident

b.Enthusiastic

c...Has a personality that influences others

d.Facilitates the team process

21.Hersey & Blanchard's Path- Goal theory includes the following four approaches:

a.Directive, supportive, participative, achievement-oriented

b.Supportive, task oriented, transformational, directive

c. Directive, transactional, participative, achievement-focussed

d.Participative, democratic, laissez faire, influential

22.Which of the following is not one of the Managerial Leading roles identified by Mintzberg?

a.Responsibility for the work of subordinates

b.Motivating and encouraging employees

c.Exercising of formal authority as needed

d.Responsibility for sharing information outside the organization

23.Which of the following is not an advantage of a Global Team?

a.Greater diversity of ideas

b.Limiting groupthink

c.Stereotyping

d.Increased understanding on understanding others 'ideas

24. What is the best explanation for what managers do? :

a. Functions and competencies applications

b. Functions, roles and skills

c. Functions, roles & communication

d. Functions, efficiency & effectiveness

25.Rights associated with authority in the organisation include:

a. Centralised decision making

b. Line authority

c.Responsibility

d. b & c

26.Google focusses on being able to rapidly change, places emphasis on fostering social links within Google around the world, and develops new products constantly. Which organizational structure best aligns with Google's business model:

a.Geographic

b.Organic

c.Matrix

d.Network

27.A transformational leader: (choose the most accurate answer)

a. Exchanges rewards for productivity

b. Creates and articulates a realistic vision for followers

c. Stimulates and inspires followers to achieve goals

d. Facilitates the team process

28:Stress at work can be caused by:

a.Personal factors

b. Job-related factors

c. Lack of creative opportunities in the job

d. a & b

29.McClelland's three needs theory can be applied by managers of a team by:

a.Firstly identifying the motivational needs of the workers in the team to assess which of the three needs motivates each person

b.Work with the team according to which of the three needs motivates each team member

c.Ask team members to volunteer for roles to surface which of the three needs are they want to express through work

d.a & b

30. Which of the following is NOT one of the four functions ofmanagement?

a.Leading

b.Planning

c.Decision-making

d.Organising

31.The specific organisation includes specifically:

a.Companies and customers

b. People who affect or are affected by organisational objectives

c. Groups & individuals with whom an organisation interacts

d. All of the above

32 Organisational culture includes the following dimensions:

Identify the most appropriate answer from the following:

a.Degree to which employees are encouraged to be innovative

b. Setting standards foremployee performance

c.Degree to which work is organised around teams rather than individuals

d.a & c

33. The University of Iowa identified three key leadership styles. Which ofthese is not one of the key leadership styles?

a.Democratic

b.Bureaucratic

c.Laissez faire

d.Autocratic