1.Which of the following is a factor in determining the size of your labor force? a.size. b.level of service c.size of the menu d.all of these are factors in determining the size of your labor cost.

2.Ideally,labor will typically make up about -------- of all your costs. a. 1/4 b. 1/3 c. 1/2 d. 2/3

3.Management involves : Select one : a.influencing people's behavior. b.Getting the job done. c.Making the use of available resources.