1)Which of the following is NOT a factor that influences the observational research design?

a.Sampling

b.Use of an artificial environment

c.Observer involvement

d.Type of survey to be used

2)A manager is using observation to evaluate the nuances in the physical distances that some people create between themselves and those they interact with. This is an example of what type of behavior?

a.Nonverbal

b.Spatial

c.Linguistic

d.Record

3)A manager wants to interview some customers. He decides that the best method would be for the customer to take their time in answering and return the responses to him. Which of the following will be the best option to give the survey?

a. Computer-assisted

b. Telephone

c. Face to face

d. None of the above

4)Which of the following is NOT a reason participants are unwilling to participate in an interview?

a.Dislike the researcher

b.Fear of repercussions

c.Thinks of themselves as dutiful

d.Uncertain of topic