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2 6 . Which of the following statements concerning the customer lifetime value ( CLV ) is false? a ) The CLV of a customer

26. Which of the following statements concerning the customer lifetime value (CLV) is false?
a) The CLV of a customer can be positive, negative and zero.
b) Due to their lower complexity, practitioners use brand-switching models more often than other CLV models:
c) Customer retention models typically account for mid-period advertisement casts while revenues are accounted for at the beginning of the period.
d) The "lost-for-good" assumption leads to models of customer behavior involving a constant customer retention rate.
e) The CLV is a dynamic method to determine the monetary value of a customer.

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