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2. Case Study 9-2 Performance Management Leadership at Henrys Commercial Sales and Leasing Review the case study and respond to the following: a. In the

2. Case Study 9-2 Performance Management Leadership at Henrys Commercial Sales and Leasing Review the case study and respond to the following:

a. In the context of the material in Chapter 9, provide a critical analysis of the decisions that Henry has made in assigning Martin to this role.

b. Provide a detailed discussion of Martins new role as a performance management leader.

c. Critically assess Martins coaching style.

d. Discuss possible solutions to help Tara become an effective CSR? What should Martin be doing to help her?

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