2. compute residual income for each division. Tire and Auto Division net income $ 820,000 Division net assets $4,200,000 Required return 10% Residual income Clothing and books $ 500,000 $ 2,600,000 Retail products $ 4,600,000 $ 10,600,000 10% 10% 4. true or false a. Investment centers are measured on ROI_ b. Customer satisfaction is measured with customer surveys C. Employee training programs measure learning and growth in a company d. Strong cash flows measure the financial success of a company e. The balance scorecard is a system of performance measures for managers