2 - Graded LP3.1 Discussion: ITIL Service Strategy Processes Discussion Topic Task: Reply to this topic Describe how services within service portfolio management help financial management process, specifically budgeting, accounting, and charging. Feel free to use specific examples of services for discussion. You are required to post your initial substantive response to the discussion as well as respond constructively in 50 words or more to two other students posts. This discussion is worth 15 marks. You will be graded on the following evaluation rubric: Evaluation Scale x Criteria = Total Marks Evaluation Scale 5 Exemplary level of performance or understanding. 4 Mastery level of performance or understanding. 3 Approaching mastery level of performance or understanding. 2 Adequate level of performance or understanding not yet demonstrated. 0 Component of discussion missing completely, or no level of understanding demonstrated. Criteria 1. Discussion guidelines were followed (including proper spelling, grammar, and APA format, in addition to standard guidelines). 2. There was clear evidence of a thoughtful, concerted effort to post a meaningful discussion. 3. Concepts related to material in the learning plan were introduced in the discussion. 3 - Graded LP3.1 Assignment Assignment Task: Submit to complete this assignment Select a successful ITIL service and write a paragraph explaining the various business case structure components for a service. Include the following business case components: Introduction Methods and assumptions Business impacts Risks and contingencies Recommendations Write a second paragraph explaining how the service you provide above is going to meet the requirements of your customers. Write a third paragraph describing the coverage of service level management you will establish for this service, including purpose, focus, and primary measure. Complete this assignment in a Word Document. Submit this assignment to your instructor via the dropbox. This assignment is worth 30 marks. You will be graded on the following evaluation rubric: Evaluation Scale x Criteria = Total Marks Evaluation Scale 6 Exemplary level of performance or understanding. 5 Mastery level of performance or understanding. 4 Approaching mastery level of performance or understanding. 3 Adequate level of performance or understanding not yet demonstrated. 0 Component of assignment missing completely or no level of understanding demonstrated. Criteria 1. Selected a successful ITIL service. 2. Explained the various business case structure components. 3. Explained how the service you provided is going to meet the requirements of your customers. 4. Described the coverage of the service level management. 5. Assignment guidelines were followed (including proper spelling, grammar, and APA format, in addition to standard guidelines).