2. PNY Pty Ltd reported operating profit of $80,000 and average operating assets of $120,000 in a recent accounting period. Which of the following transactions would definitely increase PNY's return on investment?

a. Switching suppliers for raw materials

b. Collecting accounts receivable

c. Increasing product prices

d. Decreasing research and development expense

Justification;

Financial and non-financial indicators are used to assess organisational performance and effectiveness under which of the following approaches?

a. Balanced scorecard

b. Variance analysis

c. Balanced budget

d. Pro forma financial statement

Justification;

8. In which order should the following steps be taken in implementing a balanced scorecard?

1 Develop links among the objectives of the organisation, divisions, departments, and individuals.

2 Provide feedback to employees and others.

3 Establish action plans and specific performance targets

a. 2, 1, 3

b. 3, 2, 1

c. 1, 2, 3

d. 1, 3, 2

Justification: