2) You just started to work at a new company and need to start writing to clients. Since books and websites offer different advice on format and style, which of the following should you do?

Select one or more:

a. Look at documents written by other people in your company

b. Find out if the company has its own style guide for employees to use

c. Use an old business communications textbook

d. Use the same format you used at your prior job

e. Use a random template you found on the internet

3) As a new hire, you find out that all communications at your new company must be in a specific format. Which of the following could be reasons for this requirement?

Select one or more:

a. Ensuring a consistent public image

b. Ensuring legal requirements are met

c. Using passive voice is always correct

d. Using excessive details is useful

e. Ensuring a logical flow