26. Operationalization, orfor instancedefining specifically what is meant by get better for the organization, in the context of quality improvement in healthcare was cited by your professor as a critical component of the QI measurement & progress analysis (True/False). Advantageously (and thankfully!), healthcare organizations in the real world are exceptionally good at operationalization (True/False).

Group of answer choices

True; true

True; false

False; false

False; true

27.

In the context of statistical control and process variation in Quality Improvement metrics, ______________________________ variation is sought to be ________________________________, whereas healthcare organizations try to ________________________________ variation known as _________________________________.

Group of answer choices

Special-cause ; reduced ; increase ; common-cause

Common-cause ; eliminate ; reduce ; special-cause

Common-cause ; reduce ; increase ; special-cause

Special-cause ; eliminate ; reduce ; common-cause