3 125 points The operations vice president of Security Home Bank has been interested in investigating the efficiency of the bank's operations. She has been particularly concerned about the costs of handling routine transactions at the bank and would like to compare these costs at the bank's various branches. If the branches with the most efficient operations can be identified, their methods can be studied and then replicated elsewhere. While the bank maintains meticulous records of wages and other costs, there has been no attempt thus far to show how those costs are related to the various services provided by the bank. The operations vice president has asked your help in conducting an activity-based costing study of bank operations. In particular, she would like to know the cost of opening an account. the cost of processing deposits and withdrawals, and the cost of processing other customer transactions. The Westfield branch of Security Home Bank has submitted the following cost data for last year: 024140 Skipped Teller wages Assistant branch manager salary Branch manager salary Total $ 149,000 72,000 94, 000 $ 315,000 eBook Virtually all other costs of the branch-rent, depreciation, utilities, and so on--are organization-sustaining costs that cannot be meaningfully assigned to individual customer transactions such as depositing checks. In addition to the cost data above, the employees of the Westfield branch have been interviewed concerning how their time was distributed last year across the activities included in the activity based costing study. The results of those interviews appear below. Distribution of Resource Consumption Across Activities Processing Processing Opening Deposits and Other Customer Other Accounts Withdrawals Transactions Activities Totals Teller wages 68 104 1005 Assistant branch manager salary 114 205 1001 Branch manager salary 04 184 775 1001 174 614 5$ The manager of the Westfield branch of Security Home Bank has provided the following data concerning the transactions of the branch during the past year In addition to the cost data above, the employees of the Westfield branch have been interviewed concerning how their time was distributed last year across the activities included in the activity based costing study. The results of those interviews appear below: Distribution of Resource Consumption Across Activities Processing Processing Opening Deposits and Other Customer Other Accounts Withdrawals Transactions Activities Totals Teller wages 5 68% 17 101 100% Assistant branch manager salary 84 20 615 1004 Branch manager salary 54 es 184 100% 114 774 The manager of the Westfield branch of Security Home Bank has provided the following data concerning the transactions of the branch during the past year: Activity Opening accounts Processing deposits and withdrawals Processing other customer transactions Total Activity at the Westfield Branch 220 new accounts opened 54,900 deposits and withdrawals processed 1,300 other customer transactions processed Required: 1. Compute the activity rates for the activity-based costing system (Round your answers to 2 decimal places.) Activity Cost Pool Opening accounts Processing deposits and withdrawals Processing other customer transactions Activity Rate per account opened per deposit or withdrawal per other customer transaction 3 of 8
