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3 Five determinants of Customer Loyalty: (1) Quality customer support, (2) on-time delivery, (3) compelling product performance, (4) convenient and reasonable priced shipping and handling,

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3 Five determinants of Customer Loyalty: (1) Quality customer support, (2) on-time delivery, (3) compelling product performance, (4) convenient and reasonable priced shipping and handling, and (5) clear and trustworthy privacy policies. Which of the following is not one of the determinants of Customer Loyalty? O on-time delivery O reasonable priced shipping O compelling product performance O unclear privacy policies

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