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3. VENDOR MANAGEMENT You get a call from an upset UNESCO delegate saying that that the promised transfer from the airport to the hotel for
3. VENDOR MANAGEMENT
You get a call from an upset UNESCO delegate saying that that the promised transfer from the airport to the hotel for him and his 9 colleagues have not arrived.
question: Whatwould you say on the call, and what would beyour short-term solutionto the issue?
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