4. Due to great disappointment following the cancellation of their annual conference in Perth, the Australian Financial Advisors Association decides to reschedule the conference to Batemans Bay on the NSW south coast. Unfortunately, this trip is a terrible disaster, as the travel agency used by Josie failed to make bookings adequately to accommodate the whole delegation, did not book enough tickets for the scenic Clyde River boat tour and failed to adequately cater for all attendees at the closing dinner to be held at the Soldiers Club