4. The Carlton Hotel had a good October. Sales were up over the previous October. That's good, but Santi Phita, the hotel's general manager, wants to know more about how the hotel performed with regard to flow-through. Using the following income statement, answer his questions. October Last Year 2009 October This Year 2010 Revenue Rooms Non-Rooms Total Revenue 430,000 115,000 78.90% 21.10% 100.00% 465,000 118,000 79.76% 20.24% 100.00% Operated Department Expenses Rooms Non-Rooms Total Operated Department Expenses 87,000 127,500 214,500 15.96% 23.39% 39.36% 97,500 123,000 220,500 16.72% 21.10% 37.8296 Total Operated Department Income 330,500 60.64% 362,500 625% Total Undistributed Operating Expenses 168,500 30.929 177,950 30.52 Gross Operating Profit Rent, Property Taxes, and Insurance Depreciation and Amortization 14,210 10,925 2.61% 2.00% 15,100 11,500 2.5996 1.9796 Net Operating Income 136,865 25.11% 157,950 27.09% Interest 9,800 1.80% 10,100 1.7396 Income Before Income Taxes 127,065 23.31% 147,850 25.369 Income Taxes 64,896 11.91% 11.519 Net Income 67,104 80,746 Page 331 / 530 -2.1Q + 1% 13.85% Flow-Through a. What were the total revenues in October 2009 and October 2010? b. What was the GOP in dollars in October 2009 and October 2010? c. What was the percentage of GOP to total revenues in October 2009 and October 2010? d. What was the flow through percentage achieved by Santi's hotel? What is your assessment of that percentage