4.- What are the implicit in causes of the jobs at Executive Holloware? There are some jobs presented in the EH instance of survey. First, the merchandises developed by the company are high value tea sets points, therefore the necessity to keep a standard public presentation to bring forth a merchandise without any defect. One cause of the job is that there is no specific definition of defect in the full procedure. It is mentioned that the senior store chief does not hold a clear apprehension of defect definition and this affect the right public presentation of the full procedure because it represent in re-working cost. Other cause of job is that each section does not keep a close communicating about the relevancy of the quality in the procedure. Paul realized that each section fault each other sing to the abrasions and contusions of the merchandise. Even the finance manager did not has a clear vision of the state of affairs, therefore the deficiency of communicating and procedure internal control In the Organization, there were no specification clearly defined of quality and the prosodies of quality recommended during the procedure, such as the clear definition of abrasion and contusion in the teapots and the acceptable scopes like tolerances or specifications in production. This generates jobs in the procedure and the re-working cost while directing back the points to take or to rectify the defects. Finally, quality confidence during the procedure is duty of each member in the organization. In this instance, the quality section was the lone responsible of this undertaking and the other sections