4. Why is it important to conduct an audit before eliciting stakeholder objectives?

5. How would we go about assessing the cultural readiness of an organization with respect to

planned KM interventions? How would we modify our KM implementation strategy based on the

results of such an assessment?

6. What are some of the maturity models that can be used to situate a company with respect to its

KM culture? Discuss the strengths and weaknesses of each of these maturity models.

7. What are some criteria that may be used to prioritize both KM objectives and KM

recommendations?

8. What are the major differences between the short-term and long-term strategies? How do they

fit together?

9. Why is it important to maintain a balance between fluidity and institutionalization? What are

some of the mechanisms that can be used to achieve this balance? How can different leadership

styles upset this balance?

10. List and provide examples for some different types of knowledge assets. What are some

typologies that can be used to categorize them?