40, 'al 14% 7:33 PM A number of quality-related costs are provided in the following table Description of Quality Costs Prevention Appraisal Internal Failure External Failure costs 2 Warranty repa airs and replacements Promotion and awards costs for quality efforts of loyees 4 Supplies used in testin 5 Downtime costs 6 Inventorv in 7 Training costs 8 Customer relations costs 9 Reliability testing costs 10 Re-inspection costs 1 Repair and rework costs incurred before sale 12 Equipment maintenance 13 Product design costs 14 cts costs aton on testin