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5 ) Besides, Ms . Anna also has identified some additional questions and wants you to provide the answer. Are there significant differences in ratings

5)

Besides, Ms

.

Anna also has identified some additional questions and wants you to provide

the answer.

Are there significant differences in ratings of specific product

/

service attributes in the

2014

Customer Survey data?

Have the data in the worksheet Defects After Delivery changed significantly over the

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