5 points An individual competency describes... A designated outcome or result that demonstrates high performance by an employee. Primary qualifications needed for a position such as years of experience, degrees, certifications, or licenses. The physical description of an incumbent within a role who meets the cultural expectations for the organization. A specific set of behaviors or performance indicators that are associated with exceptional performance by someone in a specific role. 5 points To more completely understand a competency - like assertiveness, communication, leadership - employers can also identify: The most proficient incumbents within the roles to model performance criteria after them. All competencies required throughout the entire organization so employees can evaluate their performance against all standards. The most critical goals to be met within the organization and how the position aligns with them. Escalating profiencies required at different levels or for different roles