5) The local day spa is trying to improve its image by providing a positive experience for its patients and their relatives. Part of the "image" program involves providing tasty, inviting refreshments that are also healthy. A questionnaire accompanies each service performed, asking the patient, among other things, whether he or she is satisfied or unsatisfied with the refreshments. A 150-patient sample of the survey results over the past 7 days yielded the following data: Day # of Unsatisfied Patients Sample size 1 22 150 2 22 150 3 8 150 4 13 150 5 10 150 6 24 150 7 19 150 A.) The control limits to include 99.73% of the random variation in meal satisfaction are B.) Based on the developed control limits, the number of unsatisfied patients has been in- or out-of-control? 6) The Crimson Ride receives several complaints per day about the behavior of its drivers. Over a 9-day period (where days are the units of measure), Big AL received the following number of calls from irate passengers: 3, 0, 8, 9, 6, 7, 4, 9, 8, for a total of 54 complaints. Big AL wants to compute 99.73% control limits.