5.0 What are the rights and responsibilities of employees, employers, and customers regarding human rights and anti-discrimination?

Outline these in the template below.

	Rights	Responsibilities
Employees
Employers
Customers

b. What is the Australian organisation that deals with complaints regarding breaches of human rights and discrimination?

c. Outline the process for complaints about sex, race, disability and age discrimination.

8.0 Scenario

Faiz has recently finished his Certificate III in Individual Support. He has passed all of his assessments, and the feedback from his trainers has been very positive.

Faiz is very excited to get a job - he enquires at Banksia Care, his placement organisation, but unfortunately, they do not have any positions available at the moment. The Director promises to let him know if any jobs will be advertised, as she was very impressed with his work. Also, the Director recommended him to another Community Centre as she knew they were looking to hire qualified Individual Support Workers.

Faiz applies for that position but has had no response. He decides to call the centre to find out why he was not considered for an interview.

He is put through to someone called Meg, who says, 'Oh Faiz, that's right. I heard about you. Yes, the Coordinator of the Centre didn't want to put your application through further because they thought the families of our clients in our centre might feel uncomfortable having a male Muslim Individual Support Worker as none of them are from that culture.'

Faiz hangs up in shock - he can't believe what he has just heard!

a. What is the legal and ethical issue in this scenario? b. What do you think is the impact on Faiz in this situation? c. Review the Universal Declaration of Human Rights and identify Article/s that are being breached in Faiz's story. d. What can Faiz do to protect his rights?