5.1 5.2 5.3 Woodstock Furnishings tries to promote a family atmosphere as part of their operations, with senior managers often referring to themselves as the moms and dads of the organisation. The TAKWU trade union sees its primary' responsibility as overthrowing capitalism. The trade unions and management of First Technologies share the realisation that the processes of negotiation are the best way of dealing with the conflict that occurs between them. (2} l2} l2}