7. According to weather reports, there were no storms in or near Plainfield on the date Franklin says his home was struck by lightning. Therefore, Adjuster Jeremy did not even look at Franklin's damaged home but simply denied the claim. What unfair claims practice did Jeremy apparently engage in? (Search Chapter 2). o a. Attempting to settle a claim for less than its reasonable value o b. Knowingly misrepresenting relevant coverage issues o c. Refusing to pay a claim without conducting a reasonable investigation o d. Unreasonably delaying his investigation