7. Activity-based management (ABM) is used in which of the below situations? a. When Managers at car dealership are trying to determine which customers orde high-margin products but have low service requirements. b. When Managers at a manufacturing company are assessing why customer have recently been complaining about defective units. c. When Managers at an oil company are working to determine the effects of pollution and waste that are detrimental to the environment. d. All of the above. 8. Which of the following statements is accurate? a. ABC costing impacts the actual amounts of overhead costs incurred in the period. b. When compared to process costing, ABC costing results in a lower level of accuracy when assigning overhead costs. c. In both traditional and ABC costing, overhead costs are traced to individual products or services. d. One downside of ABC costing is that it can be costly to implement when you consider fees associated with system design, employee time, consulting, etc