8:31 Active Listening Scale Print Download ED 1 of 1 LTE 48 - + Open DocReader Ignoring Not engaging Waiting to Talk Minimal engagement No eye contact No open or engaged Sporadic eye contact (if any) body language No information retained No verbal reaction Closed/hunched body language Little to no information retained Minimal verbal reaction/speaks when other person pauses or stops talking No mirroring of verbal or body language No recall Hearing "Survival listening" Engagement when socially appropriate Eye contact to display attention, but not engagement Stiff body language "Most Important" (as defined by listener) information retained Reacts when necessary (i.e. when asked a direct question) Mimicking verbal/body language Minimal recall Active Listening Engaging throughout the interaction Eye contact used to engage and further interaction Body language mirroring the other person(s) Active retention of information to listeners best ability React when signaled by verbal or body cues Maximum recall AA mccs.brightspace.com