9 Compared to lean media, rich media have fewer social distractions. A True B False 1 Point Question 10 1 Point Mediation third-party conflict resolution strategy manages the process and context of interaction between the disputing parties but does not impose a solution on the parties. (A) True B False Question 11 1 Point The conflict process model shows that once the conflict is manifest, the intensity of the conflict remains constant until it is resolved. (A) True B False