9) Name the 3 types of customer purchases and their characteristics

10) Name and explain the 5 types of decision-making model

11) Name the 5 phases in customer behavior in the customer lifecycle

12) Character-based trust- How does one build it?

13) Competence-based trust- How does one build it?

14) Name the benefits of pursuing a career in sales.

15) White papers- explain

16) What are the steps in building your credibility on social media