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a. 1 and 2 b. 3 and 4 c. 2 and 4 d. 1 and 4 Which of the following statements are false? Professional entities

	a.	1 and 2
	b.	3 and 4
	c.	2 and 4
	d.	1 and 4

Which of the following statements are false?

Professional entities provide standardised service.

Professional entities provide customised service.

Mass service entities provide standardised service.

Mass service entities provide customised service.

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