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a. Assessment of the company (Toyota) including its strengths. b. The concept of TQM and its implications with the Toyota company. c. All the steps

a. Assessment of the company (Toyota) including its strengths. b. The concept of TQM and its implications with the Toyota company. c. All the steps of TQM processes. d. Recommendations on the strategies that can be implemented to improve TQP processes within the company.

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