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A bank manager evaluates the quality of service at her branch at Al Barsha. She wonders whether the current policies of maintaining the average waiting
A bank manager evaluates the quality of service at her branch at Al Barsha. She wonders whether the current policies of maintaining the average waiting time below minutes and the average queue length or below are met based on the given arrival and service time distribution.
a Complete the partial simulation for customers.
b What is the average waiting time? Does this satisfy the policy? If not, what do you recommend?
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Project Management A Systems Approach to Planning Scheduling and Controlling
Authors: Harold Kerzner
10th Edition
978-047027870, 978-0-470-5038, 470278706, 978-0470278703
