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A building supply company has many high - volume customers and many low - volume customers. A CRM system would be LEAST likely to help
A building supply company has many highvolume customers and many lowvolume customers. A CRM system would be LEAST likely to help management decide to use which of the following methods for communicating with lowvolume customers?
A Every few months, have a customer service representative from the building supply company call each customer.
B Have a sales representative make a personal oneonone appointment with every lowvolume customer at least twice a month.
C Every November, send each customer a new calendar that has the phone number of the building supply company printed on the cover.
D Give each lowvolume customer the company Web address to check building supply products sold by the company.
E Once or twice a year, mail a new product catalog to each customer.
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